Terms of Use

General terms and conditions of business

§1 Booking confirmation

The reservation for the holiday apartment is binding upon receipt of the booking confirmation.

§2 Payment

The rental agreement becomes valid upon receipt of the deposit on the landlord's account. The deposit of 30% of the rental amount is due within 5 (five) days of receipt of the booking documents. After the deposit has been paid, the remaining amount is due 15 days before departure. If the payment deadlines are not met, the landlord can withdraw from the contract. Non-payment is considered a withdrawal and entitles you to re-rental. When booking via an internet portal such as booking.com, FEWO direct, Casamundo or AirBnb, different deposit regulations apply. The remaining payment can also be made in cash. Special requests and additional agreements are generally possible. They require written confirmation from the landlord.

§3 Arrival and departure

(1) On the day of arrival, the holiday apartment is available from 4:00 p.m. On the day of departure, the holiday apartment must be vacated by 11 a.m. and handed over to the landlord in a swept-clean condition along with the key.

(2) Different arrival and departure times are possible in consultation with the landlord.

§4 Rental property

(1) The tenant undertakes to treat the rented items (holiday home, inventory and outdoor areas) with care. If damage to the holiday home and/or its inventory occurs during the rental agreement, the tenant is obliged to report this immediately to the property management. Defects and damage discovered upon arrival must be reported to the property management immediately, otherwise the tenant will be liable for this damage. A reasonable period of time must be allowed to rectify damages and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation. If any service disruptions occur, the tenant is obliged to do everything reasonable within the scope of his legal obligation to help resolve the disruption and to minimize any damage that may arise. On the day of departure, the tenant must remove personal belongings, dispose of household waste in the designated containers, and store dishes in the kitchen cupboards, clean and washed.

(2) In the event of use of the holiday apartment in breach of contract, such as: B. subletting, overcrowding, disturbing the peace, celebrating parties, as well as non-payment of the full rental price (§ 2), the contract can be terminated by the landlord without notice. The rent already paid remains with the landlord.

§5 Stay

The minimum stay is 2 nights. The holiday apartment may only be used by the number of people stated in the booking confirmation. Additional guests must be reported to the landlord immediately. In the event of overcrowding, the landlord of the holiday apartment has the right to turn away excess people or to charge the corresponding surcharge. Smoking is prohibited in the holiday apartment and house rules apply. No pets allowed.

§6 Withdrawal by the tenant

Any withdrawal from the booking by the tenant must be communicated in writing. In the event of cancellation, the landlord is entitled to compensation: Up to the 42nd day before the start of the trip free of charge Up to the 30th day before the start of the trip 30% Up to 22 days before the start of the trip 50% of the rental price, after that 80% If you do not show up 90% of the rental price We advise You to take out travel cancellation insurance!

§7 Cancellation by the landlord

The landlord can withdraw from the contract after the start of the rental period without observing a deadline if the tenant continues to disturb other tenants or residents despite a warning or behaves in breach of the contract to such an extent that the immediate cancellation of the rental agreement is justified.

§8 Liability of the landlord

The landlord is liable within the scope of the duty of care for the proper provision of the rental property. Liability for possible failures or disruptions in the water or electricity supply, as well as events and consequences due to force majeure are excluded. Likewise, no liability is assumed if unforeseeable or unavoidable circumstances occur, such as official orders, sudden construction sites or disruptions caused by natural and local events. However, the landlord is happy to help resolve the problems (as far as possible). The tenant's arrival and departure is his or her own responsibility and liability. The landlord is not liable for personal items in the event of theft or fire. The tenant is fully liable for intentional destruction or damage.

§9 Severability clause

If individual provisions of these General Terms and Conditions are invalid or unenforceable or become ineffective or unenforceable after the contract has been concluded, this will not affect the validity of the rest of the contract. The invalid or unenforceable provision should be replaced by an effective and enforceable provision whose effects come as close as possible to the economic objective that the contracting parties were pursuing with the invalid or unenforceable provision.

§10 Place of jurisdiction

The place of jurisdiction for all disputes arising between the parties from the contractual relationship is HECHINGEN.

§11 Data protection

The tenant agrees that necessary personal data will be stored, changed and/or deleted as part of the contract concluded with him. All personal data is treated with absolute confidentiality.

§12 Final provisions

Photos and text on the website or in the flyer serve to provide a realistic description. 100 percent compliance with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g. furniture) provided they are of equal value. If one or more provisions of these terms and conditions are or become invalid, this will not affect the effectiveness of the remaining conditions. The ineffective regulation must be replaced by an effective one that comes closest to the economic and legal will of the contracting parties. German law applies. The place of jurisdiction and place of performance is the landlord’s place of residence.